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FAQs - Frequently asked questions
What is Aloka?
What type of audiovisual equipment can I rent through Aloka?
What are the advantages of renting audiovisual equipment with Aloka?
How do I know that users who rent on Aloka are trustworthy?
What are the requirements to rent my equipment in Aloka?
What is the process for renting audiovisual equipment through Aloka?
Why set the estimated value?
What happens after requesting a reservation?
How do pick-up and drop-off times work?
When and how will I get paid for my equipment rental?
When is payment made?
How do I prepare the material before a rental with Aloka?
When does the rental day begin to be collected?
Can you rent half days in Aloka?
What equipment details should I check when I receive rental equipment as a lessee?
How do I handle billing?
What security measures are taken to protect the equipment and platform users?
What kind of coverage does aloka insurance offer?
What are the main exclusions from aloka insurance?
What should I do if I experience an incident covered by the insurance?
How is compensation determined in the event of a claim?
Does the insurance cover equipment use outside of Spain?
How does aloka protect my personal data in relation to the insurance?
What is the Aloka community?
How can I contact the support team in case of questions or queries?
How can I connect with other professionals in the audiovisual sector through Aloka?
